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Refund Policy

Refunds will be given at the discretion of the Company Management
Maelstorm warrants that all products, whether they are purchased by a retail customer from an authorized Maelstorm dealer or directly from Maelstorm website, will be free from defects in materials and workmanship for a period of one year as of the date of purchase. In case of incidents, Maelstorm holds the final right to determine if a product is covered under this Limited Warranty. If covered, Maelstorm will, at its sole option, repair or replace the product in question.

Below are the exception from Maelstorm Limited Warranty:
1. damage or defects caused by impact on, to or with any material
2. damage caused by intention, gross negligence, improper handling, non–observance of operating instructions, insufficient care and maintenance
3. defect or damage caused by jumping, acrobatics, collisions, abuse, misuse or accidental damage
4. changes caused by normal wear and tear
5. products which are used after a defect or damage appears
6. faults which had led to a classification of the product as second grade
7. products the purchase of which is not proved
8. damage caused by transport, loading, unloading, dropping, handling out of water or similar
9. damage or defects caused by exposure to temperature over 70 and under 0 degrees Celsius
10. defects or damage caused by nature forces (such as earthquakes, fires etc.,)
11. defects or damage caused by modifying the products in any way